Frequently Asked Questions
How long does it take to process my order?
Most orders are processed within 5–7 business days before shipping. Custom items may require extra time.
Do you ship worldwide?
Yes, we offer worldwide shipping. Delivery time may vary depending on your country and local postal service.
Can I customize my shoes?
Yes, selected designs can be customized with names, colors, or special details depending on the product option.
What should I do if my order arrives damaged or incorrect?
Please contact us within 7 days of delivery with your order number and photos. We will help resolve the issue as quickly as possible.
How do I choose the right shoe size?
Please check our size chart before ordering. If you are between sizes, we recommend choosing the larger size for a more comfortable fit.
